To improve business performance, know your numbers

“Know your numbers” refers to what we call R1 and R2. R1 refers to “Results” in a defined base period against which improvement can be measured. R2 refers to the actual “Required Results” you are trying to achieve.

Read More

Questions & Answers on Active Management

We asked Jennifer Wright Fletcher, a Director at Carpedia ….How do you describe Active Management to the clients you work with? We discuss the concept that Active Management is a scheduled, one-on-one interaction

Read More

Common sense strategic thinking

We must always act in our customers’ best interest even though it may sometimes negatively impact our own quality of life in the short term. So what does that really mean?

Read More
Page 20 of 21« First...10...1718192021