Hospitality Consulting

Owners, management companies, brands and leaders turn to Carpedia to help improve operating performance while enhancing the guest and employee experience. We are experts at developing systems and processes while working alongside your team to implement changes that ensure sustained results.

A Proud History of Industry-Leading Clients

In Their Own Words

Chief Financial Officer The Cosmopolitan of Las Vegas

“The changes that the team at Carpedia Hospitality implemented to our cycle were in line with our expectations. Upon completion of the project, the modifications to our systems and processes were embedded quickly into our business and the financial benefits were felt immediately. We are still realizing benefits … that continue to provide a positive impact on our cash flow”

Area Vice President Hilton Worldwide

“I appreciate the partnership that we formed with Carpedia through this process. Your firm works with integrity, caring about both the results and also the road to get there. The team consisted of smart and hardworking individuals, with a real knack for working with people.”

Chief Operations Officer Reynolds Lake Oconee Properties

“Working with Carpedia Hospitality provided a fresh perspective on our entire process. The financial success of the project was our number one goal, but second to that was challenging the team to improve how they spent their time. The project allowed for us to understand if the work our team was prioritizing was productive financially, however, equally if not more importantly, we were able to evaluate whether the work added value to our customer experience.”

Sector Experience

We work with many of the world’s most recognizable hospitality brands and independent businesses to develop tailored solutions.

Hotels & Lodging

Events & Entertainment

Restaurants & Nightlife

Recreation & Gaming

How We Help

We deliver performance improvement across all areas of hospitality operations including food and beverage, rooms, the front desk, ancillary support departments and administrative offices.

We help improve processes and management operating systems resulting in greater control and more consistent performance. New efficiencies simultaneously increase service quality and decrease wait times leading to improved guest satisfaction.

Implementing a new a set of ideals, values, and goals within your organization, with the assistance of custom tools, inspires teams to achieve results.

Specific Targeted Areas for improvement include:

Guest experience and satisfaction
Employee engagement
Process efficiency
Quality improvement
Profitability, and margin Improvements
Revenue capture
Throughput optimization and capacity planning
Strategic sourcing and materials management
Asset and capital utilization

Case Studies

Here are a few examples of our recent work. For additional insight into the outcomes we have achieved, get in touch.

More Case Studies

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