The unfortunate habit of answering questions too quickly
Lesson Learned #33
Here's an example of what should be a "lesson learned" but can actually turn into a terrible ...
52 Lessons Learned
Don’t send back the Heineken
Lesson Learned #32
After a successful project at a large regional hospital, the Carpedia team went out to ...
Nobody gets their MBA to be a salesperson
Lesson Learned #29
One of our past clients built a dominant company in a somewhat unattractive industry by ...
What does “implementation” mean anyway?
Lesson Learned #28
Twenty years ago, very few consulting firms wanted to implement their recommendations. This was ...
Attack the red time first
Lesson Learned #27
When we do studies in an area, the primary purpose at the highest level is to separate the ...
Be careful of stope rats (when implementing change)
Lesson Learned #26
The two founding partners of Carpedia first met while working on a project in a potash mine. ...
Don’t ask for feedback if you don’t want it
Lesson Learned #25
So here is a Lessons Learned we picked up on the fly recently. Below is a pretty fair ...
What do you mean by a “good” day?
Can you imagine someone playing golf every day without a scorecard? Just walking around the course hitting the ball towards some distant flag. Yet that is exactly how many people work, every single day.
Lost in translation
We were doing some work for The Ritz-Carlton Hotel Company and they asked us to train some of their European Quality Managers in Istanbul. The session was going well and we got to the problem solving exercise.
Start with the conclusion
Lesson Learned #20
There is a pretty funny story about a lesson learned by a consultant. It was told to us by a ...
The hidden cost of a briefcase full of money
Lesson Learned #19
We have a fairly well outlined performance compensation plan for all of our staff based on the ...
To improve productivity, improve management
Lesson Learned #18
Peter Drucker once wrote, "The productivity of work is not the responsibility of the worker but ...