The importance of volume and rate
When we study processes, one of the first things we think about analytically is to break the process down into two components: volume and rate. These are the two main drivers of cost in any process.
52 Observations
Variability is difficult to manage
One of the things we look for when we examine organizations is the degree of variability present. The more variability, the harder it is to manage. Variability can be both inherent in the nature of the industry and it can be self-imposed through policy or errors.
Profit Driver: The missing link
In many organizations the link between the financial and operating world is missing. Financial results can't be managed on a daily basis, but the activities that create them need to be.