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The unfortunate habit of answering questions too quickly

The unfortunate habit of answering questions too quickly

Lesson Learned #33 Here's an example of what should be a "lesson learned" but can actually turn into a terrible ...
Don’t ask for feedback if you don’t want it

Don’t ask for feedback if you don’t want it

Lesson Learned #25 So here is a Lessons Learned we picked up on the fly recently. Below is a pretty fair ...
Observations: The most useful tool that manager’s don’t use

Observations: The most useful tool that manager’s don’t use

Lesson Learned #16 Observations are a problem solving technique designed to get people to actually focus for a few ...
The problem with corporate pool tables

The problem with corporate pool tables

Lesson Learned #15 The first significant purchase made by the Carpedia partnership, about four months after ...
Walk the track before implementing organizational change

Walk the track before implementing organizational change

Walk the track.
The pitfalls of problem solving with averages

The pitfalls of problem solving with averages

Beware of averages.
Four problem-solving guidelines for your business

Four problem-solving guidelines for your business

Analysis requires “analysis”.
The never ending search for expertise

The never ending search for expertise

There is a tendency in our business (management consulting) to think we know quite a lot about the functional areas or businesses we study.
Don’t put down your audience

Don’t put down your audience

We had done quite a lot of work in one particular industry and through word of mouth we were invited to speak at a ...
Jot it down! Why note taking is critical to your success

Jot it down! Why note taking is critical to your success

There are a couple of other good reasons to take notes. Taking notes during a meeting is respectful. It tells the person speaking or presenting that you are actually interested in what they have to say. It also forces you to listen more intently to the actual points being made.
Why sharing information is often the best idea

Why sharing information is often the best idea

This maxim refers to the natural tendency of people to try to decide whether something is important enough to let their manager know about it.
The simplest way to learn more…

The simplest way to learn more…

Many intelligent and well-educated people mistakenly believe that asking questions makes them somehow look less intelligent. Ironically the tendency to avoid asking questions actually reduces your ability to learn.