The third piece of the organizational alignment puzzle is how the reward system supports it or not. Rewards, whether compensation or recognition, have a powerful influence on people’s behaviors and can upend
In the last Opportunity we talked about the need for organizational alignment and that there were three sub-components. In this article we will focus on the first component, clarity of direction (organizational Read More
Suggestion boxes are one of those seemingly good ideas that can easily backfire. When we are studying a process area we create a big wall map which is a visual presentation of how the process works. It makes it easy for employees to see how and where their part of the process fits into the whole.
World-class, or best-in-class, are terms that organizations like to use to either describe themselves or to use as a benchmark comparison. These terms are often used as some kind of blanket description.