Healthcare

What our Clients want

• Engaged physicians and employees
• Improved clinical quality and patient safety
• Improved patient throughput, LOS, and demand management
• Improved patient satisfaction and service levels
• Increased capacity of equipment or facilities
• Improved labor productivity
• Reduced supply chain and inventory costs
• Better revenue cycle results

What we do

• Build the capabilities of front-line leaders by providing them with coaching support, tools and training
• Improve active management and accountability among front-line leaders
• Streamline processes by eliminating waste and reducing variation
• Improve work planning to better align staffing with demand
• Build practical management reports to measure schedule attainment, productivity, quality and service in real-time.

Our experience

• Clinical units
• Emergency Department throughput and effectiveness
• OR capacity management and scheduling
• Critical care
• Admissions and Discharge planning
• Emergency department
• Ancillary departments (housekeeping, purchasing, F&B, laundry)
• Laboratory/radiology services
• Maintenance/environmental services
• Way finding