Hospitality and Hotel Consulting

Global leaders in Hospitality turn to Carpedia’s hospitality consulting to improve operating performance while enhancing the guest and employee experience. The industry faces constant pressure due to increasing supply, greater pricing transparency, and rising operating costs. Our dedicated management consultants work with the world’s most recognizable brands to develop tailored solutions, which do not require capital expenditures and are achievable within the confines of collective bargaining agreements.

Each Program Is Unique

Every client has their own mix of brand, location, and requirements, so we do not offer cookie-cutter solutions. Our hospitality consultants develop performance improvement recommendations that are mindful of your service offerings and culture. Changes are carefully developed and implemented in conjunction with your local leaders, in order to create the ownership necessary for sustained improvement.

Our hospitality and hotel consulting practice regularly improves performance in these key functional areas:

  • Room Operations
  • Food and Beverage
  • Engineering and Landscaping
  • General and Administrative
  • Sales and Marketing

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“Your on-site team were very proficient with understanding the logistics associated with each department, and effective in establishing solid relationships with our department and executive leadership.”

General Manager

How We Work with You

During our unique 2-week opportunity analysis phase, our hotel consulting team uncover and quantify process, management system, and organizational behavior breakdowns that might be eroding your service levels and profitability. From there a more tailored and extensive project engagement serves to validate opportunities, jointly develop solutions, and implement best practices.
Results meet or exceed initial expectations over 90% of the time.

Sustainable and Measurable Improvements

Rather than just deliver our findings and recommendations to you in a report, our hospitality management consultants actively assist with implementation while coaching, training, and supporting leaders. This ensures the benefits and underlying changes will continue long after we are gone. The performance improvement is carefully tracked, to ensure results are realized in financial performance and satisfaction metrics.

The results that are specific to the needs of the Hospitality industry include:

  • Reduced operating cost per unit
  • Improved guest satisfaction and service levels
  • Engaged colleagues
  • Increased revenue
  • Reduced supply chain and inventory costs

Our Carpedia Hospitality team members are experienced professionals who have worked for and consulted with global hospitality brands. We have broad experience working with owners, operators and investors across location types and geography.

Meet our People