Carpedia is committed to improving accessibility for our clients with disabilities.  We welcome feedback about the manner in which we provide service to persons with disabilities.

Method of Providing Feedback

Feedback may be provided in person, at Carpedia’s Head Office, by telephone, in writing, or by delivering an electronic text by email or on diskette or otherwise.   Contact information is contained below.

Review Process

All feedback will be reviewed by a Carpedia staff member.  Feedback is tracked and analyzed to facilitate continuous improvement in the way we provide service to persons with disabilities.

Complaints

All complaints will be reviewed by a Manager within Carpedia and responded to within 5 days of receipt of the complaint.

Contact Information:

Carpedia International Ltd.

75 Navy Street
Oakville, ON L6J 2Z1

877-445-8288
AODAquestions@carpedia.com