Actually, you do need to reinvent the wheel
Despite the apparent wisdom of not trying to reinvent the wheel, we’ve actually learned over the years that it is vital for most businesses to do exactly that.
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Operations needs to own the project
Many companies have corporate improvement teams of one kind or another, such as quality or Lean or Six Sigma or some combination. And sometimes they bring in outside consultants to serve a similar role.
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Every manager’s above average
Lesson Learned #23 There is an interesting phenomenon called the “above-average effect” which is the tendency of most people to believe they are above average, despite the obvious math contradiction that introduces.
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Too many reports, too little time
Lesson Learned #8 When we work for an organization we always look closely at how managers plan, execute the plan and then report on the results. We’ve learned over time that the
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Clients Don’t Care What Consultants Think
Lesson Learned #4 One of the key things clients expect in a performance improvement project is that their managers will take ownership of the changes that are required to improve performance. That’s not
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Slowing Down to Speed Up
We once worked with a company that manufactured specialty vehicles who was close to going bankrupt. When we went in to assess the situation, we discovered that more than half the vehicles
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If you can’t buy (or hire) capacity then you’re just going to have to make it. But how?
Maybe all the capacity you need is already there? COVID has exacerbated an issue that exists in every business – capacity constraints. Since early 2020, the effects of COVID shutdowns and the
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Is your Sales Department Designed for the Post-Pandemic Environment?
Morgan Stanley Research recently revealed that in 2022, corporate travel budgets are expected to be approximately 22% less when compared to 2019. The road back to what was previously considered “normal” is
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Prospect, Prospect, Prospect – How is your Sales Department Allocating their Time?
Hotel owners and operators have been looking up and down their organizations for opportunities to not only be more efficient with their employees’ time but to also challenge past operational practices –
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Budgeting Strategies for a Recovering Industry: What to Consider for 2022
Each year, Carpedia Hospitality works alongside our clients to ensure their forthcoming year’s budgets will drive performance for all stakeholders. As travel resumes globally and occupancy rates further move towards returning to
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