Lesson Learned #4 One of the key things clients expect in a performance improvement project is that their managers will take ownership of the changes that are required to improve performance. That’s not
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We once worked with a company that manufactured specialty vehicles who was close to going bankrupt. When we went in to assess the situation, we discovered that more than half the vehicles
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Maybe all the capacity you need is already there? COVID has exacerbated an issue that exists in every business – capacity constraints. Since early 2020, the effects of COVID shutdowns and the
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Morgan Stanley Research recently revealed that in 2022, corporate travel budgets are expected to be approximately 22% less when compared to 2019. The road back to what was previously considered “normal” is
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Hotel owners and operators have been looking up and down their organizations for opportunities to not only be more efficient with their employees’ time but to also challenge past operational practices –
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Each year, Carpedia Hospitality works alongside our clients to ensure their forthcoming year’s budgets will drive performance for all stakeholders. As travel resumes globally and occupancy rates further move towards returning to
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A lot of terrific ideas fail at execution. Maybe they didn’t get the message? In over 25 years, Carpedia has completed more than ten thousand studies of front-line managers. Each study involves
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For accountability to work, which is necessary if you want to manage performance, people must be truly accountable for at least what they can actually manage.
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When I ask business leaders if their employees know what the company’s strategic plan is and how they contribute to it, most of them say “yes.” When I ask them, “Can each of your staff tell me how doing just 1% better contributes to the profitability of the company?” the answer is usually “No.”
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Why KPIs are crucial for organizational performance and how it helps achieve your strategic goals
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