The budget is the property guide to revenue, cost, and hotel profitability requirements. The aim is to forecast revenue and cost taking into consideration such factors as seasonality, rate, and mix. The
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A guest’s first experience upon arrival at a property can set the tone for their entire stay. If there is no one to greet them and assist with luggage or a long
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Having a plan is great, but a plan is never perfect. Sticking to a pre-determined plan even when your assumptions prove to be wrong, or unforeseen external factors enter the picture, can
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When I ask business leaders if their employees know what the company’s strategic plan is and how they contribute to it, most of them say “yes.” When I ask them, “Can each of your staff tell me how doing just 1% better contributes to the profitability of the company?” the answer is usually “No.”
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The common adage is “praise your team in public and criticize them in private.” That may avoid confrontation, but it’s not a recipe for success. Carpedia VP Andrew Rush explains why leaders have to speak up in order to preserve their company culture.
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Is your business living up to its core values? To know for sure, you need to be listening on two levels. Carpedia VP Andrew Rush explains in this executive summary article.
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We once worked with a company that manufactured specialty vehicles who was close to going bankrupt. When we went in to assess the situation, we discovered that more than half the vehicles
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When you align the plans of your business so that they are properly translated, you have now given your frontline leaders better tools and expectations to manage against. CEOs that I speak
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You can’t align your business if the people in your organization don’t know where you’re going and how to get there.
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It is now widely held that a great organizational culture is the key to making any business, sustainably profitable. The key to creating a great culture, is through alignment.
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