To change behavior, change the consequences
Lesson Learned #6 Early in the company’s history we decided to be an implementation firm rather than a typical “consulting” firm. We did that because in order to sell anything we had
Read More
The least managed part of a business
Lesson Learned #5 One of the more intriguing things we’ve learned working across industries and across functional areas is that the actual point where work physically gets done, what we call the
Read More
Why your customer’s vision is more important than your own
Paint their picture, not yours.
Read More
