The never ending search for expertise
There is a tendency in our business (management consulting) to think we know quite a lot about the functional areas or businesses we study.
Read MoreThere is a tendency in our business (management consulting) to think we know quite a lot about the functional areas or businesses we study.
Read MoreIn project-based work like ours, a strong start is critical because the customer may be slightly uneasy having just made a significant buying decision.
Read More“The Elevator Test” refers to when your top customer (or boss or board member) walks into an elevator that you are on and asks, “So, how is everything going?” You have approximately 30 seconds to say something meaningful that the person can take away with him or her, which is roughly the time of a typical TV advertisement or news feature.
Read MoreThere are a couple of other good reasons to take notes. Taking notes during a meeting is respectful. It tells the person speaking or presenting that you are actually interested in what they have to say. It also forces you to listen more intently to the actual points being made.
Read More“Broken windows” of various sorts are common in most businesses from obvious work flow clutter to less obvious errors or inconsistent formats in a presentation, spelling mistakes in a memo, etc.
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