We were doing some work for The Ritz-Carlton Hotel Company and they asked us to train some of their European Quality Managers in Istanbul. The session was going well and we got to the problem solving exercise.
Lesson Learned #15 The first significant purchase made by the Carpedia partnership, about four months after starting operations and despite the protest of spouses, was a custom-made pool table. It wasn’t purchased
Lesson Learned #14 We have learned over the years that scheduling is one of the most important and least understood aspects of many organizations. Its possible because it’s generally so dull as a topic.