Carpedia Hospitality was asked to explore various ways to enhance value through operational performance at our client’s trophy hotel asset. The first mandate was to implement a best-in-class labor management program, and during this work, it became apparent that there were additional opportunities for improvement within the resort’s supply chain.
Independent, Luxury Resort & Casino Workforce management initiatives are often used by private equity firms to generate performance improvement within their hotel portfolios and Carpedia Hospitality is a trusted partner in creating
Fine Dining Restaurant Fine Dining caters to an upscale clientele and provides high quality offering at a higher price point. Planning and consistency are critical success factors given the food cost of
Improving labor productivity, food yield and logistics in airline catering The Challenge: Senior executives at Cara Operations Ltd invited Carpedia to conduct an analysis of the three largest flight kitchens (Toronto, Vancouver,
The Challenge: In order to strengthen its position in the market place and maintain its competitive advantage, Cara has embarked on a number of initiatives to enhance the guest experience while simultaneously
Conventional wisdom in hospitality circles suggests that one tried-and-tested way for an organization to increase its guest-scores is to make a corresponding investment in its people and product. But what if that is not always true?
One of our clients in Europe found that many of its daily routines had evolved over time as new managers and new initiatives came and went. However, many of the hotel’s processes and systems had failed to evolve in tandem with these changes. The result was a misalignment between the hotel’s current operating model and its ability to execute its offering consistently.
After completing a successful Rooms and F&B program with a recent client, Carpedia Hospitality returned to evaluate the resort’s extensive Recreation division. With two golf courses, a spa and an expansive fitness complex, the Recreation division represented a large and integral part of the resort’s business.