Customizing Projects across a Large Hotel Portfolio

After a series of successful deep-dive workforce management projects with Carpedia Hospitality in its largest properties, a hotel ownership group became interested in exploring a way to generate similar profitability results in their properties that could not support a full-scale program.

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Luxury Golf Course and Club

Luxury Golf Course and Club After successfully collaborating with Carpedia Hospitality to install a labor management program in their ultra-luxury hotel property, an ownership group in the Caribbean hoped to apply the

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Ultra-luxury Resort – Reopening after a Crisis

An ultra-luxury resort in the Caribbean sought to reopen successfully after an unforeseen closure following Hurricane Maria. As the property leaders juggled onboarding new and returning employees, driving revenues, and maintaining the resort’s reputation for impeccable service, Carpedia Hospitality was engaged to provide support in maximizing profitability as quickly as possible.

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Themed Resort – Pre-opening Services

A new themed resort was approaching its opening date. The hotelier took a proactive approach to implement best practices in order to drive productivity that resulted in enhanced service and ultimately accelerated the ramp up phase.

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Luxury, Branded Hotel

Hoteliers turn to Carpedia Hospitality for our ability to uncover operational improvements that increase profitability and for our skilled approach in coaching management teams to implement best-in-class labor management systems.

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On-property Sales, Branded Luxury Hotel

Carpedia Hospitality was engaged to provide a third-party opinion about why our client’s on-property sales team was not going to reach its year-end revenue budget. As a first step, our management consultants conducted a deep dive of the processes, systems and behaviors within the on-property sales team. We wanted to make sure all stakeholders could gain full visibility into the current state of the business and gain foresight into any future revenue shortages so the hotel could react proactively.

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Independent, Full-Service Restaurants

Independent, Full-Service Restaurants A large independent resort and casino located in Las Vegas was enjoying the benefits gained from a successful workforce management program that Carpedia Hospitality had implemented alongside the resort’s

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