Operations needs to own the project
Many companies have corporate improvement teams of one kind or another, such as quality or Lean or Six Sigma or some combination. And sometimes they bring in outside consultants to serve a similar role.
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Too many reports, too little time
Lesson Learned #8 When we work for an organization we always look closely at how managers plan, execute the plan and then report on the results. We’ve learned over time that the
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Clients Don’t Care What Consultants Think
Lesson Learned #4 One of the key things clients expect in a performance improvement project is that their managers will take ownership of the changes that are required to improve performance. That’s not
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Ever Wonder Why Your Message Doesn’t Make It To The Front-Line Employee?
A lot of terrific ideas fail at execution. Maybe they didn’t get the message? In over 25 years, Carpedia has completed more than ten thousand studies of front-line managers. Each study involves
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The key to making people accountable
For accountability to work, which is necessary if you want to manage performance, people must be truly accountable for at least what they can actually manage.
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Are you recognizing your employees effectively?
Appearance, environment, history, politics, and what’s going on in someone’s personal life all shape how we judge others. So the real challenge for managers is to be fair in determining what exactly “merit” refers to when a he or she recognizes, rewards or meters out consequence.
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Loyalty matters
Loyalty tends to be stronger to those closer to you or with whom you share some kind of common objective.
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The Keys to Great Teamwork
“Talent Wins Games, Teamwork Wins Championships” – Michael Jordan I had the opportunity to host a panel discussion on the topic of “How to Better Plan, Manage and Execute” as leaders
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Remote Project Models for a Recovering Hospitality Industry
Carpedia Hospitality’s flexible approach to constructing project plans has allowed a variety of organizations to benefit from the invaluable support of a trusted advisor to achieve their financial and service goals.
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Didn’t we already do this?
In the last Opportunity, we discussed the need to look at processes as a whole before descending into the activities of individuals within the process. One of the benefits of analyzing organizations
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