Where is your focus?

In most businesses there are many opportunities that require attention but with limited time and resources management must focus their energies on the critical few.

Read More

Business problem solving 101

Business problem solving requires clear structured thinking. This is the basis of this Maxim. Being clear and logical requires the consistent application of MECE.

Read More

The simplest way to learn more…

Many intelligent and well-educated people mistakenly believe that asking questions makes them somehow look less intelligent. Ironically the tendency to avoid asking questions actually reduces your ability to learn.

Read More

Did your business reach its objectives today?

When a closed ended question is asked, the response that is being looked for is often a “Yes” or a “No.” But when a closed ended question is asked and somebody starts to speak and does not immediately respond to the actual closed question, the real answer is almost always, “No.”

Read More

To improve business performance, know your numbers

“Know your numbers” refers to what we call R1 and R2. R1 refers to “Results” in a defined base period against which improvement can be measured. R2 refers to the actual “Required Results” you are trying to achieve.

Read More