What does “implementation” mean anyway?

Lesson Learned #28 Twenty years ago, very few consulting firms wanted to implement their recommendations. This was seen as somehow “pedestrian.” Since then, Y2K and various ERP system advances have pushed many IT-based

Read More

Too many good ideas

Lesson Learned #24 Here’s a joke we often hear: Consultants take your watch, tell you what time it is, and then keep your watch.” It’s funny and, like most jokes, it’s at

Read More

What do you mean by a “good” day?

Can you imagine someone playing golf every day without a scorecard? Just walking around the course hitting the ball towards some distant flag. Yet that is exactly how many people work, every single day.

Read More

Lost in translation

We were doing some work for The Ritz-Carlton Hotel Company and they asked us to train some of their European Quality Managers in Istanbul. The session was going well and we got to the problem solving exercise.

Read More

Start with the conclusion

Lesson Learned #20 There is a pretty funny story about a lesson learned by a consultant. It was told to us by a client who himself was an ex-consultant so we have

Read More

A strategy needs to solve a problem

Lesson Learned #17 One of our early clients asked us if we were interested in helping him develop a strategy for one his company’s divisions. We said of course, and without asking him enough

Read More

The problem with corporate pool tables

Lesson Learned #15 The first significant purchase made by the Carpedia partnership, about four months after starting operations and despite the protest of spouses, was a custom-made pool table. It wasn’t purchased

Read More