Don’t forget the actual workers

Lesson Learned #36 We were working for a company that made aircraft landing gear (actually the company legacy included making landing gear for Apollo space missions). One of our consultants was working

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What do you do with a “variance”?

Lesson Learned #35 When Six Sigma arrived on the management scene many years ago, it caused quite a lot of confusion for both us and our prospective clients. How is Carpedia different from

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The black box of scheduling

Lesson Learned #14 We have learned over the years that scheduling is one of the most important and least understood aspects of many organizations. Its possible because it’s generally so dull as a topic.

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