One of the things we look for when we examine organizations is the degree of variability present. The more variability, the harder it is to manage. Variability can be both inherent in the nature of the industry and it can be self-imposed through policy or errors.
Lasting productivity gains in highly variable work environments can be elusive. Highly variable environments are those where the work volume fluctuates throughout the day, week, month or even throughout the year.
Lesson Learned #36 We were working for a company that made aircraft landing gear (actually the company legacy included making landing gear for Apollo space missions). One of our consultants was working
Lesson Learned #14 We have learned over the years that scheduling is one of the most important and least understood aspects of many organizations. Its possible because it’s generally so dull as a topic.
If anything differentiates successful businesses and successful business people from the rest of the pack it is their ability to understand this Maxim. You shouldn’t be fooled by its simplicity (or by the awkward grammar).