Leading insurance and financial services companies turn to Carpedia to improve customer, client and member satisfaction and retention while increasing their operational effectiveness. Engagements are typically implementation-based, generate an average ROI greater than 3:1, and are self-funding within 12 months.
Improvement Areas
- Unit Cost Improvement
- Service Turnaround Time
- Error Reduction and Quality
- Shared Services Optimization
- Cultural Alignment
- Information Technology Service Performance
Sectors
- Investment Banking
- Merchant Banking
- Credit Unions
- Insurance
- Branch Operations
- Mortgage Administration
Some of Our Clients
How We Help
Delivering Measurable Results
Our financial services consulting and insurance consulting services deliver measurable results by working closely with your leadership team to identify and correct operating problems.
We don’t just make recommendations and hand you a report. We work closely with your team to implement programs and process improvements—providing coaching and support every step of the way. We also provide your leaders with the tools and systems they need to control the flow of work, improve communication between departments, and deliver sustained results.
CLIENT EXPERIENCE
Implemented changes that have streamlined our administrative functions & unburdened our sales force
“With Carpedia’s guidance we have implemented changes that have streamlined our administrative functions, unburdened our sales force from administrative tasks and empowered them to complete more deals, faster and more efficiently. We have become strong supporters of the Carpedia approach to process improvement, and have initiated a training program for our entire senior management team to spread this philosophy through all the various facets of our business.”
Financial Services Client Testimonials
2020-09-22T08:35:19-04:00
President, Morguard Investments Ltd.
https://carpedia.com/testimonials/implemented-changes-that-have-streamlined-our-administrative-functions-unburdened-our-sales-force/
More effective sales planning and better results
“Carpedia quickly identified the key areas which would free up enough time for our sales force to focus on sales activities. We implemented a Sales Activity Management system to manage the proposal process. This provided statistical information to enable more effective sales planning and better results.”
Financial Services Client Testimonials
2020-09-22T08:22:49-04:00
Vice President, Green Shield
https://carpedia.com/testimonials/more-effective-sales-planning-and-better-results/
Significant improvements in costs and outcomes
“Carpedia offers companies the opportunity to bring a rigorous disciplined analysis to labor intensive processes, realizing significant improvements in costs and outcomes. I believe my recent promotion to our senior management team is a direct result of the having Carpedia come in and help my team become more effective and efficient. Thank you for making us look so good!”
Financial Services Client Testimonials
2020-09-22T08:34:03-04:00
Senior Vice President, Foresters
https://carpedia.com/testimonials/significant-improvements-in-costs-and-outcomes/
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Financial Services Client Testimonials