Healthcare Performance Improvement Consulting

Our methodology drives performance improvement by targeting process changes at constraints and aligning management tools and behaviors.

While the final step for many consultants consists of reporting and recommendation, leaving internal teams to manage implementation, Carpedia works directly with client management, providing personal guidance and coaching that prepares leaders to sustain success beyond the scope of the engagement.

Carpedia has a proven track record of generating significant and lasting financial benefit through building capacity, particularly in the operating room, driving increased patient volumes for high-dollar, high value procedures, and streamlining throughput and wait times in the ED and OR.  We have applied our methodology across the continuum of care including all clinical, administrative, and ancillary functions.

Improvement Areas

  • Capacity Management (Patient Flow, Length of Stay)
  • Patient Experience and Satisfaction
  • Workforce Management
  • Materials Management
  • Revenue Improvement
  • Cultural Alignment
  • Lean Management
  • Internal Teams and Capabilities

Sectors

  • Health Systems
  • Hospitals
  • Diagnostic Testing Services
  • Research Laboratories
  • Healthcare ancillary services

Some of Our Clients

CLIENT EXPERIENCE

The methodology that Carpedia employed was extremely effective

“The methodology that Carpedia employed was extremely effective because it engaged all key stakeholders including Pls, Hospital management on the unit, and YCCI administration. I would like to thank your project team who together collaborated with our PI representatives, the HRU and YNHH management, as well as YCCI to develop and effect change in this area.”

Chief Operating Officer, Yale Center for Clinical Investigation

Healthcare Client Testimonials
2020-09-22T11:17:00-04:00

Chief Operating Officer, Yale Center for Clinical Investigation

“The methodology that Carpedia employed was extremely effective because it engaged all key stakeholders including Pls, Hospital management on the unit, and YCCI administration. I would like to thank your project team who together collaborated with our PI representatives, the HRU and YNHH management, as well as YCCI to develop and effect change in this area.”

Carpedia actually delivered on the proposed results and timeline

“Consultant’s tend to sound similar during the sales pitch; however Carpedia actually delivered on the proposed results and timeline...The unique and collaborative physician engagement was a tremendous success in part because it has been a stumbling block for us in the past. . . .as one of our Directors put it, ‘We no longer wait for the monthly financials to know whether we had a good month; we manage to the numbers daily and weekly’ . . . Carpedia has truly set themselves apart.”

Chief Officer, Hospital Operations, Lee Health

Healthcare Client Testimonials
2020-09-22T11:14:09-04:00

Chief Officer, Hospital Operations, Lee Health

“Consultant’s tend to sound similar during the sales pitch; however Carpedia actually delivered on the proposed results and timeline...The unique and collaborative physician engagement was a tremendous success in part because it has been a stumbling block for us in the past. . . .as one of our Directors put it, ‘We no longer wait for the monthly financials to know whether we had a good month; we manage to the numbers daily and weekly’ . . . Carpedia has truly set themselves apart.”

Thank you for your firm’s great work

“I am writing to thank you for your firm’s great work over the past 2 years. We have worked together to improve food and nutrition, laundry, environmental, patient escort, food procurement, breast imaging, and endoscopy services.”

Vice President, New York-Presbyterian Hospital

Healthcare Client Testimonials
2020-09-22T11:18:09-04:00

Vice President, New York-Presbyterian Hospital

“I am writing to thank you for your firm’s great work over the past 2 years. We have worked together to improve food and nutrition, laundry, environmental, patient escort, food procurement, breast imaging, and endoscopy services.”

Provided important sustainability elements

“Managers were given the tools, training and coaching to enable them to become more actively involved in problem solving and the accountability for achieving required levels of performance. Additionally, the project provided important sustainability elements to ensure the initiatives continue to generate benefits to the organization long after the completion of the on-site phase.”

Chief Executive Officer, Gamma-Dynacare

Healthcare Client Testimonials
2020-09-28T10:22:44-04:00

Chief Executive Officer, Gamma-Dynacare

“Managers were given the tools, training and coaching to enable them to become more actively involved in problem solving and the accountability for achieving required levels of performance. Additionally, the project provided important sustainability elements to ensure the initiatives continue to generate benefits to the organization long after the completion of the on-site phase.”
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Healthcare Client Testimonials

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