SENIOR LIVING CONSULTING SERVICES

Carpedia has a proven track record of enhancing the management of integrated portfolios, leading to reduced unit costs, enhanced service delivery, and more predictable results.

As the demographic trend of the baby boomers approach an age where their care requirements dictate a need to transition to facilities providing better lifestyle options, the senior living industry continues to grow and attract investment. On-going challenges related to asset management coupled with uneven occupancy demand and a constrained labor market put pressure on both the asset owner and the operator and can strain the organization’s employees and hinder its cultural development. This is where a consulting firm who understands the issues facing owners and operators comes in.

For over 25 years, Carpedia’s senior living consulting services have produced measurable financial returns for our industry clients through a collaborative process that better aligns the values, numbers and people in an organization. Carpedia has a proven track record of enhancing the management of integrated portfolios, leading to reduced unit costs, enhanced service delivery, and more predictable results.

Improvement Areas

  • Revenue Enhancement
  • Workforce Improvement
  • Internal Teams and Capabilities

Some of Our Clients

How We Help

Improving Service Delivery and Financial Performance

As your portfolio grows either through development or acquisition, properly aligning your teams with a well-functioning management performance system is essential to ensure consistency of service and predictable financial performance.

Carpedia’s senior living consulting services tackles the core issues at any seniors community using a comprehensive, results-based methodology. By focusing on the interrelated areas of your business planning, processes, and people, we help you develop a more consistent brand standard to align with service requirements and overall performance.

CLIENT EXPERIENCE

Helped to align everyone to the parameters that drive resource planning and scheduling

“Carpedia’s collaborative hands-on approach was important to getting both the community leaders and the senior operations leaders bought in to the fact that change recommendations represented practical solutions which would yield tangible benefit. The pilot helped to align everyone to the parameters that drive resource planning and scheduling. Our Executive Directors now have the tools to assist them and provide better visibility to variances which will drive a different behavior to create the ‘stickiness’ needed to ensure it is sustainable over the long term.”

CEO, Eclipse Senior Living

Senior Living Client Testimonials
2020-09-22T09:37:46-04:00

CEO, Eclipse Senior Living

“Carpedia’s collaborative hands-on approach was important to getting both the community leaders and the senior operations leaders bought in to the fact that change recommendations represented practical solutions which would yield tangible benefit. The pilot helped to align everyone to the parameters that drive resource planning and scheduling. Our Executive Directors now have the tools to assist them and provide better visibility to variances which will drive a different behavior to create the ‘stickiness’ needed to ensure it is sustainable over the long term.”

Collaborative approach to developing solutions

“Your team integrated themselves as members of our organization and the collaborative approach to developing solutions will make the changes sustainable. As Carpedia wrapped up we were tracking about 85% of our stated annual recurring savings goals, and as an organization additional benefits identified at the community level have been incorporated into our budgets along with other initiatives that will bear fruit in 2018.”

Senior Vice President, Finance, Revera

Senior Living Client Testimonials
2020-09-22T09:39:12-04:00

Senior Vice President, Finance, Revera

“Your team integrated themselves as members of our organization and the collaborative approach to developing solutions will make the changes sustainable. As Carpedia wrapped up we were tracking about 85% of our stated annual recurring savings goals, and as an organization additional benefits identified at the community level have been incorporated into our budgets along with other initiatives that will bear fruit in 2018.”

Built relationships of trust

“I wanted to pass along our appreciation for the workplace redesign efforts that Carpedia supported in many of our Communities. Each and every one of you built relationships of trust with our regional and local leaders – not easy to do when coming in as strangers tasked with facilitating change. Your team did this by really taking the time to deeply understand our business…your team opened our eyes to the efficiencies that could be made…The work begun by your team in 10 sites continues, and we are expanding lessons learned to other locations”

President, Amica

Senior Living Client Testimonials
2020-09-22T09:35:23-04:00

President, Amica

“I wanted to pass along our appreciation for the workplace redesign efforts that Carpedia supported in many of our Communities. Each and every one of you built relationships of trust with our regional and local leaders – not easy to do when coming in as strangers tasked with facilitating change. Your team did this by really taking the time to deeply understand our business…your team opened our eyes to the efficiencies that could be made…The work begun by your team in 10 sites continues, and we are expanding lessons learned to other locations”
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Senior Living Client Testimonials