When a performance improvement initiative gets the initial green light, much of the focus is on expected results and return on the project investment. But as the initiative goes on, and particularly if it is successful, the focus always turns to how well the results will be sustained.
A collection of ideas that can be applied to any business in any industry where managers and executives want to make positive changes and sustain them over time.
Most businesses can increase their profitability by 3% to 5% of revenue without any additional capital required. To achieve this, they need to pay more attention to how they manage at the front line.
In the dynamic world of hospital operations, where does the waste typically hide? You will likely find it in organizational misalignment, process breakdowns, and ineffective management behaviors.