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Creating a “model factory” and analyzing capacities within the supply chain

Seasonal Fresh Fruit Operation

Case Study

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    At a seasonal fresh fruit operation, there had been an industry wide drop in demand for canned fruits over many years. This eroded capacity utilization and significantly affected financial performance.

    Due to a 50-day pack with almost exclusively temporary workers, the operation had difficulties implementing changes in any current year.

    An assessment uncovered three key themes of opportunity:

    • There was no standard operating model in factories to effectively plan, measure and solve variances
    • Productivity was low and difficult to manage due to the seasonality and nature of fresh produce
    • The capacity of the network was excessive and overhead costs reflected the business design from years before, when volumes were significantly higher

    Return on Investment

    %

    Improvement in Labor Cost per case

    %

    Improvement in Yield

    - Chief Supply Chain Officer

    “The process changes your team has developed were thoughtful, creative and applicable to our operation. The Playbook is an excellent guide on how to successfully operate a fresh fruit factory. Not only does our current team see value in the Playbook, but it will become an instrumental part of our onboarding process in future pack seasons. I would recommend Carpedia to other prospective businesses looking to transform their business and their people’s behaviors.”

    Over a six-month period, Carpedia created a model factory. In addition, the supply chain was analyzed to identify opportunities to improve the network design and pull-out unneeded capacity.

    Key implementations included:

    • Created a planning system to predict volumes and quality
    • Improved management communication and problem solving through Carpedia College and on-the-job coaching
    • Created a flow analysis to maximize throughput
    • Created a playbook to ensure sustainability and provide an
      opportunity for roll-out

    Additional identified opportunities included:

    • Designed a standard organizational structure to define metrics, accountability, and communications across the network
    • Created an S&OP process to minimize schedule changes, improve forecast accuracy and reduce waste
    • Consolidated shared services to reduce unnecessary duplication of roles between factories

    The Results

    The model factory will be used in future pack seasons to maximize productivity and throughput across their network.

    Specific results included:

    • 10% improvement in labor cost per case
    • 3% improvement in yield
    • 4.1:1 ROI

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