A strategy needs to solve a problem
Lesson Learned #17
One of our early clients asked us if we were interested in helping him develop a strategy for ...
52 Lessons Learned
Observations: The most useful tool that manager’s don’t use
Lesson Learned #16
Observations are a problem solving technique designed to get people to actually focus for a few ...
The problem with corporate pool tables
Lesson Learned #15
The first significant purchase made by the Carpedia partnership, about four months after ...
The black box of scheduling
Lesson Learned #14
We have learned over the years that scheduling is one of the most important and least ...
Why wall maps trump PowerPoint decks
Lesson Learned #13
We are well known by our clients for very large wall map presentations. Before the digital ...
Avoid empty jargon
Lesson Learned #12
In the early days of the company the founders had to figure out how to position the firm in ...
What you say, what they hear
Lesson Learned #11
In some ways this lesson was learned similarly to the second one we wrote about, when we ...
The key to continuous improvement: don’t manage to averages
Lesson Learned #10
During a project with Heinz, we had a very bright client who taught us a great deal about ...
Innovate the product, energize the organization
Lesson Learned #9
One of our clients was the chief operating officer of a large international container shipping ...
Benchmarking others rarely helps
Lesson Learned #7
The idea of benchmarking your processes against other divisions, other firms or other ...
To change behavior, change the consequences
Lesson Learned #6
Early in the company's history we decided to be an implementation firm rather than a typical ...
The least managed part of a business
Lesson Learned #5
One of the more intriguing things we've learned working across industries and across functional ...
No results found.