Key Trends in Hospitality
Ryan Zarb discusses key trends in the hospitality industry such as strategies for labor retention, implementing AI, increasing business and luxury travel.
Hospitality
Maximizing Opportunities and Overcoming Challenges in a Thriving Industry
Change, even when desired, can be emotionally challenging and complex. Understanding the emotional cycle that change brings can be immensely helpful for individuals and organizations alike, as it helps people normalize the range of emotions that they may experience. It is important to acknowledge these emotional ups and downs as part of the process rather than ignoring them. Leaders can help employees manage this cycle and drive improvement by conveying empathy, remaining steady, and celebrating milestones throughout the journey.
Cultural Alignment in the Hospitality Industry: Labor Retention and the Guest Experience
Change, even when desired, can be emotionally challenging and complex. Understanding the emotional cycle that change brings can be immensely helpful for individuals and organizations alike, as it helps people normalize the range of emotions that they may experience. It is important to acknowledge these emotional ups and downs as part of the process rather than ignoring them. Leaders can help employees manage this cycle and drive improvement by conveying empathy, remaining steady, and celebrating milestones throughout the journey.
Prospect, Prospect, Prospect – How is your Sales Department Allocating their Time?
Hotel owners and operators have been looking up and down their organizations for opportunities to not only be more ...
Budgeting Strategies for a Recovering Industry: What to Consider for 2022
Each year, Carpedia Hospitality works alongside our clients to ensure their forthcoming year’s budgets will drive ...
Integrating technology – the “how-to” guide
Over the last twenty-five years, our work has involved designing solutions for a myriad of operational challenges ...
Integrating emerging technology – is this the hospitality industry’s moment?
Times change, as do guests’ preferences. The current nature of guest interactions has presented a unique ...
COVID-19’s challenges can lead to long-term profitability
COVID-19 has introduced tremendous operating challenges to businesses — many of which were already competing ...
Remote Project Models for a Recovering Hospitality Industry
Carpedia Hospitality’s flexible approach to constructing project plans has allowed a variety of organizations to benefit from the invaluable support of a trusted advisor to achieve their financial and service goals.
How Inaccurate Labor Standards Impact Budgets and Hotel Profitability
The budget is the property guide to revenue, cost, and hotel profitability requirements. The aim is to forecast ...
Workforce Planning Basics: How Poor Front Office Planning Causes Guest Dissatisfaction
A guest’s first experience upon arrival at a property can set the tone for their entire stay. If there is no one ...
How Workforce Analytics in Restaurants Can Help You React to Forecast Inaccuracy
Having a plan is great, but a plan is never perfect. Sticking to a pre-determined plan even when your assumptions ...
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