There is often a balance to strike between guest satisfaction and operational efficiency especially for independent luxury resorts that offer an original guest experience and high levels of service. Carpedia Hospitality is often contacted to implement enhanced structure within labor management systems at independent resorts and to provide support in developing tools that will enable operational efficiency.
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Our client, the owner and operator of one of New York’s largest private residential apartment complex was examining ways in which they could make the operational components of the community more efficient and, therefore, engaged Carpedia Hospitality to implement our industry-leading workforce management program.
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The budget is the property guide to revenue, cost, and hotel profitability requirements. The aim is to forecast revenue and cost taking into consideration such factors as seasonality, rate, and mix. The
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The more locations a restaurant brand or franchise has, the more difficult it becomes to achieve operational consistency. From a financial standpoint, one of the main challenges is to achieve consistent and optimal operational performance across a portfolio.
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A guest’s first experience upon arrival at a property can set the tone for their entire stay. If there is no one to greet them and assist with luggage or a long
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Carpedia Hospitality was asked to explore various ways to enhance value through operational performance at our client’s trophy hotel asset. The first mandate was to implement a best-in-class labor management program, and during this work, it became apparent that there were additional opportunities for improvement within the resort’s supply chain.
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Having a plan is great, but a plan is never perfect. Sticking to a pre-determined plan even when your assumptions prove to be wrong, or unforeseen external factors enter the picture, can
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Independent, Luxury Resort & Casino Workforce management initiatives are often used by private equity firms to generate performance improvement within their hotel portfolios and Carpedia Hospitality is a trusted partner in creating
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As technology has advanced and organizations have become more and more reliant on smoothly running equipment, viewing maintenance as a critical function to support throughput, rather than as a cost center to
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The main focus for performance improvement is to improve sales effectiveness and efficiency. In essence, can you sell more higher margin things at a lower total cost?
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