Clients Don’t Care What Consultants Think
Lesson Learned #4
One of the key things clients expect in a performance improvement project is that their ...
Internal Teams
The key to making people accountable
For accountability to work, which is necessary if you want to manage performance, people must be truly accountable for at least what they can actually manage.
Are you recognizing your employees effectively?
Appearance, environment, history, politics, and what’s going on in someone’s personal life all shape how we judge others. So the real challenge for managers is to be fair in determining what exactly “merit” refers to when a he or she recognizes, rewards or meters out consequence.
Loyalty matters
Loyalty tends to be stronger to those closer to you or with whom you share some kind of common objective.
The Keys to Great Teamwork
“Talent Wins Games, Teamwork Wins Championships” – Michael Jordan
I had the opportunity to host a panel ...
Remote Project Models for a Recovering Hospitality Industry
Carpedia Hospitality’s flexible approach to constructing project plans has allowed a variety of organizations to benefit from the invaluable support of a trusted advisor to achieve their financial and service goals.
Didn’t we already do this?
In the last Opportunity, we discussed the need to look at processes as a whole before descending into the ...
The mistake of studying people and not processes
One of the obvious places to look for opportunities to improve is to study a process within the organization and ...
How does this impact me?
The third piece of the organizational alignment puzzle is how the reward system supports it or not. Rewards, ...
Are there any questions?
Due to the fact that we travel to our clients, it’s difficult to get many of our staff together in one place at ...
Is everyone on the same page?
In the last Opportunity we talked about the need for organizational alignment and that there were three ...
How to straighten out alignment
Over the years we have become increasingly fond of the term "alignment" even though it sounds a little like one of ...
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