Organizational Alignment

Implementing Strategy: The Roles That Drive Organizational Resilience

Implementing Strategy: The Roles That Drive Organizational Resilience

When asked to do things differently, employees and managers often resist change. Managerial resistance stems from many factors, including the fear of the unknown, concern about losing control, or it can be based on previous negative experiences. Here’s how you can spot and address resistance in your managerial team when implementing large organizational change.
Navigating The New Normal: The Power of Dynamic Management In Today’s Turbulent Business Environment

Navigating The New Normal: The Power of Dynamic Management In Today’s Turbulent Business Environment

Carpedia CEO Peter Follows talks about the growing imperative for efficient and responsive business operations underscoring the need for dynamic management.
The Red Flags of Reversion

The Red Flags of Reversion

If your organization has recently implemented an organizational change initiative, watch for the red flags that indicate your team may be backsliding. Reversion is the gradual erosion of hard-won performance gains 6-18 months after launch. Old workplace habits exert a powerful gravitational pull even when people have experienced the benefits of working differently.
Maximizing Opportunities and Overcoming Challenges in a Thriving Industry

Maximizing Opportunities and Overcoming Challenges in a Thriving Industry

Change, even when desired, can be emotionally challenging and complex. Understanding the emotional cycle that change brings can be immensely helpful for individuals and organizations alike, as it helps people normalize the range of emotions that they may experience. It is important to acknowledge these emotional ups and downs as part of the process rather than ignoring them. Leaders can help employees manage this cycle and drive improvement by conveying empathy, remaining steady, and celebrating milestones throughout the journey.
The Problem Behind the Problem: Measuring Performance

The Problem Behind the Problem: Measuring Performance

Performance systems translate the CEO’s strategy into specific activities and accountabilities. They are one of ...
Using Data as a Vehicle for Insight, Not Just Validation

Using Data as a Vehicle for Insight, Not Just Validation

Workplace wisdom is faltering in the face of an increasingly virtual landscape, and the need to construct a resilient knowledge-sharing ethos has become more than a strategic aspiration of long-term planning. It has become an urgent mandate. How can business leaders fortify their organizational framework, foster a culture of knowledge transfer, and tackle the challenges faced in the wake of a seismic workforce shift? For many organizations, the answer lies in an area that might feel both incredibly obvious and painfully elusive - company culture.
Building a Knowledge Sharing Culture

Building a Knowledge Sharing Culture

Workplace wisdom is faltering in the face of an increasingly virtual landscape, and the need to construct a resilient knowledge-sharing ethos has become more than a strategic aspiration of long-term planning. It has become an urgent mandate. How can business leaders fortify their organizational framework, foster a culture of knowledge transfer, and tackle the challenges faced in the wake of a seismic workforce shift? For many organizations, the answer lies in an area that might feel both incredibly obvious and painfully elusive - company culture.
Optimizing Hospital Performance: The Critical Role of Reducing Length of Stay

Optimizing Hospital Performance: The Critical Role of Reducing Length of Stay

One measurement of financial health and operational efficiency remains at the forefront of performance outcomes for hospitals: patient length of stay (LOS). Reducing the average length of stay is a complex yet crucial endeavor for hospitals aiming to enhance operational efficiency, financial stability, and patient care quality.
Cultural Alignment in the Hospitality Industry: Labor Retention and the Guest Experience

Cultural Alignment in the Hospitality Industry: Labor Retention and the Guest Experience

Change, even when desired, can be emotionally challenging and complex. Understanding the emotional cycle that change brings can be immensely helpful for individuals and organizations alike, as it helps people normalize the range of emotions that they may experience. It is important to acknowledge these emotional ups and downs as part of the process rather than ignoring them. Leaders can help employees manage this cycle and drive improvement by conveying empathy, remaining steady, and celebrating milestones throughout the journey.
The Emotional Cycle of Change

The Emotional Cycle of Change

Change, even when desired, can be emotionally challenging and complex. Understanding the emotional cycle that change brings can be immensely helpful for individuals and organizations alike, as it helps people normalize the range of emotions that they may experience. It is important to acknowledge these emotional ups and downs as part of the process rather than ignoring them. Leaders can help employees manage this cycle and drive improvement by conveying empathy, remaining steady, and celebrating milestones throughout the journey.
Five Ways to Drive Results to Your Business

Five Ways to Drive Results to Your Business

Improvement initiatives and organizational transformations always have moments when problems surface, momentum begins to wane, and old habits creep in. All of these make it difficult to maneuver the change. This article offers five things you can do to keep your strategy on track for continuous improvement.
Mindset Before Methodology

Mindset Before Methodology

The growth mindset principle is a helpful framework for examining and shifting your approach to life, but it may also be necessary to identify specific mental frameworks that can lead to success in a business transformation. In my book, Results Not Reports, I identify mindset principles for each stage of the improvement cycle. Let's review nine mindset principles for lasting change.
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