LODGING

How We Help

Carpedia Hospitality, a global, implementation-based management consulting firm, provides the lodging industry with solutions that improve operating performance and alleviate profit margin pressure. We work alongside market leaders and early adopters to develop customized and data-driven management tools that materially improve profitability while coaching teams to gain the tactical skills required to achieve operational excellence and continuous improvement.

Rather than just deliver our findings and recommendations to you in a report, our consultants actively assist with implementation while coaching, training, and supporting leaders. This ensures that the benefits and underlying changes will continue long after our consultants are gone. The performance improvement is carefully tracked, to ensure results are realized in financial performance and satisfaction metrics. Results from our engagements meet or exceed initial expectations over 90% of the time and the average return on investment for our clients is between 200% – 300% within the first year.

Improvement Areas

Sectors

Within the lodging industry we work with real estate owners, asset managers and management companies within the following:

  • Hotels
  • Resorts
  • Cruise Lines
  • Public Housing
  • Private Multi-Family Housing
  • Private Residential Resorts

Luxury Resort Reopening After A Crisis

An ultra-luxury resort in the Caribbean sought to reopen successfully after an unforeseen closure following Hurricane Maria. As the property leaders juggled onboarding new and returning employees, driving revenues, and maintaining the resort’s reputation for impeccable service, Carpedia Hospitality was engaged to provide support in maximizing profitability as quickly as possible.

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