Consulting for Business Services

Carpedia has a proven track record of helping business services achieve operational and performance excellence. We have extensive experience working with firms to improve their product development and sales and service capabilities, resulting in innovation, competitive differentiation, growth, and profitability.

A Proud History of Industry-Leading Clients

In Their Own Words

Executive Vice-President Vestcom

“Carpedia has always been a company that we can call on for help, and this time—helping us learn how best to train and retain our team members—was no different. The Carpedia team worked with and challenged our organization to hire to inspire. As our workforce become more trusting of leadership, knowledgeable of our processes, and data & goal oriented, we began to see success that can be replicated in all 10 of our sites.”

Senior Vice President Operations, President & CEO PureRed

“Over the past year, you have all done a tremendous job working with our leadership team to transform how we think and operate as a company. From the beginning of the project until now, there has been a noticeable difference in growth within the entire team. I feel it, our customers feel it, our people feel it.”

Chief Operations Officer Telaid

“What was impressive about the experience of working with Carpedia, is the cultural change that I saw in the executive team. Armed with metrics and new-found knowledge of the organization, Carpedia helped the team to begin to make decisions that linked back to our Vision 2020 goals. It was inspiring to see the change that occurred in a short amount of time. We now have a “no excuses” performance culture and Carpedia helped us get to that.”

Sectors Where We Work

IT Services

Cellular

Software Products

Engineering Research and Development

How We Help

We deliver performance improvement across all areas of operations including sales and customer service, software design and engineering, procurement, project management, and administrative support.

We help improve processes and management operating systems resulting in greater control and more consistent performance. Implementing a new a set of ideals, values, and goals within your organization, with the assistance of custom tools, inspires teams to achieve better results.

Our business services clients have turned to us for help in many areas, including: