Hospitality and Hotel Consulting
Carpedia is a global, implementation-based management consultancy.
Owners, management companies, brands and leaders turn to us to help improve operating performance while enhancing the guest and employee experience. We are experts at developing systems and processes while working alongside your team to implement changes that ensure sustained results.
We work with many of the world’s most recognizable hospitality brands and independent businesses to develop tailored solutions, which typically do not require capital expenditures and are achievable within the confines of collective bargaining agreements.
Carpedia’s unique and best-in-class approach typically generate results between 200 – 300% return on investment within the first year.
Carpedia delivers sustainable and measurable improvements. Rather than just deliver our findings and recommendations to you in a report, our consultants actively assist with implementation while coaching, training, and supporting leaders. Every client has their own mix of brands, locations, and requirements, so we offer tailored solutions. Our performance improvement recommendations are mindful of your service offerings and culture. Changes are carefully developed and implemented alongside your local leaders, in order to create the ownership necessary for sustained improvement.
Results from our engagements meet or exceed initial expectations over 90% of the time. The performance improvement is carefully tracked, to ensure results are realized in financial performance and satisfaction metrics.