Hospitality and Hotel Consulting

Carpedia Hospitality is a global, implementation-based management consultancy.

Owners, management companies, brands and leaders turn to us to help improve operating performance while enhancing the guest and employee experience. We are experts at developing systems and processes while working alongside your team to implement changes that ensure sustained results.

We work with many of the world’s most recognizable hospitality brands and independent businesses to develop tailored solutions, which typically do not require capital expenditures and are achievable within the confines of collective bargaining agreements.

My managers now have a methodology that they can turn to, to help solve problems that reduce cost or increase revenue is critical for our continued success.

Vice President of Food & Beverage

Your on-site team were very proficient with understanding the logistics associated with each department, and effective in establishing solid relationships with our department and executive leadership.

General Manager

The successes of our engagement with Carpedia Hospitality yielded significant improvements to our operation, financial performance, resident experience and team member satisfaction. In our case, Carpedia’s experience in working with unionized organizations still allowed for achieving the desired results despite the complexity of CBAs.  The initiative has left us as a better organization with aligned objectives, more streamlined processes and the ability to timely monitor results.

Chief Executive Officer

The project led by Carpedia Hospitality has been a catalyst for many positive changes throughout the property. In addition to introducing best-in-class labor controls, my management team challenged a number of our operational processes and further embedded our mantra of being the industry leaders when it comes to continuous improvement.

SVP, Hotel Operations

The results yielded by the project were sizable; both in operating profit and in terms of assisting to maintain a best-in-class valuation of the asset amidst an ever evolving and competitive landscape. The team at Carpedia Hospitality has a unique and considered approach that makes them an excellent strategic partner.

CFO

Your on-site team were very proficient with understanding the logistics associated with each department, and effective in establishing solid relationships with our department and executive leadership.

General Manager

Carpedia’s unique and best-in-class approach typically generate results between 200 – 300% return on investment within the first year.

Carpedia delivers sustainable and measurable improvements. Rather than just deliver our findings and recommendations to you in a report, our consultants actively assist with implementation while coaching, training, and supporting leaders. Every client has their own mix of brands, locations, and requirements, so we offer tailored solutions. Our performance improvement recommendations are mindful of your service offerings and culture. Changes are carefully developed and implemented alongside your local leaders, in order to create the ownership necessary for sustained improvement.

Results from our engagements meet or exceed initial expectations over 90% of the time. The performance improvement is carefully tracked, to ensure results are realized in financial performance and satisfaction metrics.

What clients want:

Our sectors include:

  • Lodging – Hotels & Resorts, Residential, Cruise Lines
  • Gaming & Entertainment – Casinos, Theme Parks
  • Recreation – Golf, Ski
  • Events – Stadiums, Convention Centers
  • Restaurants & Nightlife

Our Carpedia Hospitality team members are experienced professionals who have worked for and consulted with global hospitality brands. We have broad experience working with owners, operators and investors across location types and geography.

Meet our People